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Spanish Tech Support (Tier1)


Airport City

We're seeking a sharp, fast learner Spanish Customer Support Representative. 


  • 1-2 years experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) product
  • Mother tongue Spanish- a must
  • Fluent English
  • Knowledge of DNS, TCP/IP, and other networking concepts
  • Understanding of relational databases
  • Familiarity with Windows and Linux operating systems
  • Ability to work in shifts, including weekends
  • Team player with excellent interpersonal skills
  • Quick learner with a desire to learn new tools and techniques
  • Computer science student

Bonus Skills:

  • Familiarity with ITSM tools
  • ITIL certification- Huge bonus
  • Familiarity with application servers
  • Familiarity with LDAP configuration
  • Strong work ethic with the willingness to do what it takes to get the job done
  • Proactive with a positive attitude
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