Customer Experience Advocate - Portuguese

A cool Israeli company is looking for a Customer Experience Advocate to join our expanding team.

The Role

• Provide excellent support to customers via email, phone, and chat to understand their needs and ensure their success with our platform.
• Serve as the main point of contact and liaison between clients and the rest of the team
• Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
• Empower customers to connect their goals and challenges with the solution in monday.com
• Stay in touch with clients to ensure that they're realizing the full potential of our platform

Your Experience & Skills

• 0-2 years of professional experience.
• Native Portuguese speaker and English mother tongue – must
• Excellent interpersonal skills and multitasking abilities
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt
• BA Degree in business or any relevant field