CSM /Account Manager
Location:
Remote
Our very cool client believes in building relationships based on respect, value creation, and accountability. They strive to contribute to a better world by partnering with like-minded brands for the mutual benefit of business, people, and the planet.
We are looking for a Key Account Manager that shares our values to take ownership of enterprise client accounts globally.
Responsibilities
Hands on management and ownership of key enterprise accounts globally (Primary Europe):
Managing relationships with strategic clients
Capturing requirements from clients
Leading onboarding of new clients
Primary point of contact (online meetings and email correspondence)
Working closely with engineering and product teams to deliver client needs
Working closely with operations team to monitor delivery and KPI’s
Ongoing retention through proactive actions
Requirements
5+ years of experience in either account management or business development of enterprise solutions globally
Proven strong technical skills and ability to understand complex technology solutions in-depth
Highly motivated to succeed, honesty, integrity, accountability, focused on customer value
Excellent interpersonal skills
Fluent English writing and speaking skills
Excellent project management skills
Position is full-time. At times it is needed to communicate with clients on the weekend and in the evening.
Bsc or Engineering degree
Advantage: Career experience both in startups and corporate environments