Spanish Tech Support (Tier1)

Location: 

Airport City

We're seeking a sharp, fast learner Spanish Customer Support Representative. 


Requirements:

  • 1-2 years experience as a software support representative offering post-sales phone and email support to customers for a cloud-based (SaaS) product
  • Mother tongue Spanish- a must
  • Fluent English
  • Knowledge of DNS, TCP/IP, and other networking concepts
  • Understanding of relational databases
  • Familiarity with Windows and Linux operating systems
  • Ability to work in shifts, including weekends
  • Team player with excellent interpersonal skills
  • Quick learner with a desire to learn new tools and techniques
  • Computer science student


Bonus Skills:

  • Familiarity with ITSM tools
  • ITIL certification- Huge bonus
  • Familiarity with application servers
  • Familiarity with LDAP configuration
  • Strong work ethic with the willingness to do what it takes to get the job done
  • Proactive with a positive attitude
  • Facebook
  • LinkedIn
  • Instagram

Aba Hillel 7, Ramat Gan, Israel

  |    

  |