Sales Operations Manager



Our client, a leading tech company that offers peer-to-peer reviews for enterprise software products is looking for its first Sales Operations Manager to join their team.

They are looking for a highly motivated, analytically minded sales-ops professional to help improve our process, data accuracy and optimize the sales team’s performance leveraging the tools we have in place.

As a key contributor in the sales organization, you will be responsible for developing a sales operations strategy to achieve the above goals and partnering with the VP of Sales and other key stakeholders to execute that strategy. The best person for this role will be passionate about data, both the accuracy of the data and the activation of that data to bring about impactful change.

The vast majority of the companies we sell to are US-based with the largest portion being in California and the broader Pacific time zone. Due to that, the required working hours for our sellers are more focused on the evening/night time. Our Sales Operations Manager must be flexible to provide some support to the team in those evening hours but will work the bulk of their time during the day.


  • 3+ years of Sales Operations experience in SaaS or Enterprise Sales

  • Strong project management, prioritization, and organizational skills; ability to manage multiple large scale projects across the team

  • Organizational skills and the ability to interact and work with stakeholders within all levels of the organization

  • Strong process and analytical skills to identify inefficiencies and build improvements. Analytically minded.


  • Reduce sales cycle by 10%

  • Increase close rate by 10%

  • Increase average meetings per rep by 10%

  • Improve accuracy of CRM data to enable accurate forecasting within 10% error

  • Help optimize the sales team’s performance leveraging tools and data.

  • Own sales tools such as Gong, Salesloft, DealHub, SFDC (Sales only), Lusha, etc.

  • Deliver metrics, reporting, and forecasting to monitor and improve sales effectiveness, including new leads, pipeline, velocity, sales productivity, and renewals. Use this data to drive insight, and agree and implement actionable change with sales.

  • Maintain data integrity to ensure accurate insights, positively impacting sales leadership’s ability to adjust strategy and tactics

  • Provide reports, dashboards, and other intelligence essential to the VP of Sales and other stakeholders